I've been shopping at that Key Food off and on for years, and I think the problem is they renovated the shell without really rethinking the flow. The old store was a straight shot: produce on the left as you came in, dairy and eggs along the back, frozen on the right. The new one moved produce to the back right because they expanded the deli and bakery up front, which makes sense for grabbing prepared food, but it means anyone doing a quick pantry run gets routed through the snack aisles.
For heavy cream: it's now in the short refrigerated case near the checkout, not back by the milk. Pasta is aisle 2, but the sign says 'International' because they put some jarred sauces there too. If you go early on a weekday, the staff are still restocking and can actually tell you where things moved; weekends are chaos.
My honest take: the Key Food is now better for a few specific things — the deli, the olive bar, maybe a fresh loaf of bread — but for a full weekly shop on the same walk, Trade Fair on 30th Ave or C-Town on 31st St are less pretty but faster. I wouldn't recommend Food Bazaar unless you have a cart, because the walk from the Q69 stop with more than two bags feels long. Also, the side entrance LIC_newbie asked about: yes, there's one on 31st Ave, but it puts you directly at the checkout line, not the produce.